Invitation to Tender for Case Management Solution (CMS)
The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS.
Buyer
Public Services Ombudsman for Wales
Value
£320,000
Published
18 Jun 2024
Closes
20 Oct 2023
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 Invitation to Tender for Case Management Solution (CMS)
£480,000
The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS. It is expected that the CMS will be cloud-hosted, that the helpdesk support, system monitoring and maintenance work will generally be undertaken remotely and that the provider will use their own fac...
Delivery: United Kingdom
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.