Customer Smart Video
Wales and West Utilities (WWU) prides itself on offering customers high levels of service which are fully inclusive and offer choice to customers on how they interact with WWU. In addition to traditional telephone, written, email, text and social media, we are looking to include a video capability which offers the customer the ability to record a short video following a simple script which allows WWU staff to quickly assess the situation and provide an answer or resolution quickly without the need for an operationa...
Buyer
Wales & West Utilities Limited
Value
Not provided
Published
5 Sept 2023
Closes
5 Oct 2023
Procurement details
Source
Find a Tender
Region
Monmouthshire and Newport
Procurement method
Selective
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48445000
Customer Relation Management software package
Lots
Lot 1 Customer Smart Video
Value not provided
Wales and West Utilities (WWU) prides itself on offering customers high levels of service which are fully inclusive and offer choice to customers on how they interact with WWU. In addition to traditional telephone, written, email, text and social media, we are looking to include a video capability which offers the customer the ability to record a short video...
Delivery: South West (England), Wales
Documents
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