Core Claims Services
The scope of the services are: * Deposit Claims Processing * Advice Claims Processing * Overflow Customer Contact *Support Services
Buyer
Financial Services Compensation Scheme
Value
£50,000,000
Published
24 Jun 2024
Closes
4 Oct 2023
Procurement details
Source
Find a Tender
Region
Camden and City of London
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
66000000
Financial and insurance services
79342320
Customer-care services
66500000
Insurance and pension services
66519310
Insurance consultancy services
66523000
Pension fund consultancy services
66171000
Financial consultancy services
66152000
Financial market regulatory services
66150000
Financial markets administration services
Lots
Lot 1 Core Claims Services
£50,000,000
The scope of the services are: * Deposit Claims Processing - Not Fit For Straight Through Pay-out (NFFSTP) Claims - Exclusion View (EV) Claims - Temporary High Balances (THB) Claims - Customer engagement activities, such as inbound and outbound calls, in the course of processing the above claims * Advice Claims Processing - Early file preparation and triage...
Delivery: United Kingdom
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.