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Contact Centre Technology

The General Medical Council (GMC) are seeking to procure a Contact Centre as a Service (CCaaS) that is hosted in the cloud which enables the handling of all our existing channels (voice, email, mobile messaging, webchat), plus integration to various GMC systems. (More information is available in the attached document)

Buyer

General Medical Council (GMC)

Value

Not provided

Published

30 Aug 2023

Closes

30 Aug 2023

Procurement details

Source

Find a Tender

Region

Manchester

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

51340000

Installation services of line telephony equipment

Lots

Lot 1 Contact Centre Technology

Value not provided

The General Medical Council (GMC) are seeking to procure a Contact Centre as a Service (CCaaS) that is hosted in the cloud which enables the handling of all our existing channels (voice, email, mobile messaging, webchat), plus integration to various GMC systems. (More information is available in the attached document)

Delivery: United Kingdom

Documents

No document metadata is available for this public record.

Contains public sector information licensed under the Open Government Licence v3.0.