TD2048 - Service Level Agreement to support the Insight Led Council platform
12 month Service Level Agreement with supplier to maintain a product, including option to purchase development support through additional service days. To provide a Service Level Agreement to support the Insight Led Council platform: • Ongoing daily monitoring of ILC overnight solution (including alerting re: job failures / performing any default procedural corrective actions) • Minor corrective ILC changes to ILC solution / minor defects • Knowledge transfer & Training • Data retention and Archiving • To provide s...
Buyer
Derby City Council
Value
£43,200
Published
30 Aug 2023
Closes
30 Aug 2023
Procurement details
Source
Find a Tender
Region
Derby
Procurement method
Limited
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot 1 TD2048 - Service Level Agreement to support the Insight Led Council platform
£43,200
12 month Service Level Agreement with supplier to maintain a product, including option to purchase development support through additional service days. To provide a Service Level Agreement to support the Insight Led Council platform: • Ongoing daily monitoring of ILC overnight solution (including alerting re: job failures / performing any default procedural...
Delivery: Derby
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