Awarded Contractocds-h6vhtk-03efd1

Future Lets Webex Contact Centre Licenses

To upgrade 65 agents to the Webex Contact Center

Buyer

Coventry University

Value

£261,013

Published

15 Aug 2023

Closes

15 Aug 2023

Procurement details

Source

Find a Tender

Region

Coventry

Procurement method

Limited

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48000000

Software package and information systems

Lots

Lot 1 Future Lets Webex Contact Centre Licenses

£261,013

Coventry University have 65 agents on UCCX, hosted on-premise. In preparation for clearing 2023, all 65 agents will be required to move to Webex Contact Center. An instance of Webex Contact Center is already established and this will be the instance that hosts the migrated 65 agents. The 65 agents will be upgraded to the Webex Contact Center, replacing the c...

Delivery: Coventry

Documents

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