Future Lets Webex Contact Centre Licenses
To upgrade 65 agents to the Webex Contact Center
Buyer
Coventry University
Value
£261,013
Published
15 Aug 2023
Closes
15 Aug 2023
Procurement details
Source
Find a Tender
Region
Coventry
Procurement method
Limited
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot 1 Future Lets Webex Contact Centre Licenses
£261,013
Coventry University have 65 agents on UCCX, hosted on-premise. In preparation for clearing 2023, all 65 agents will be required to move to Webex Contact Center. An instance of Webex Contact Center is already established and this will be the instance that hosts the migrated 65 agents. The 65 agents will be upgraded to the Webex Contact Center, replacing the c...
Delivery: Coventry
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