Out of Hours Call Handling Service (2023)
The Council requires a supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The supplier will be able to demonstrate their experience and ability in delivering such requirements to other similar customers in the UK, comparative to the size and complexity of the customer. Managing telephone calls from callers outside of the Councils operating hours in addition to possible emergency response.
Buyer
London Borough of Hackney
Value
£740,000
Published
3 Aug 2023
Closes
6 Sept 2023
Procurement details
Source
Find a Tender
Region
Hackney and Newham
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79342320
Customer-care services
79342300
Customer services
Lots
Lot 1 Out of Hours Call Handling Service (2023)
£740,000
The Council requires a supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The supplier will be able to demonstrate their experience and ability in delivering such requirements to other similar customers in the UK, comparative to the size and complexity of t...
Delivery: Inner London - East
Documents
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