SC230157 - Contact Centre Services Market Engagement
The Kent County Council (KCC) wishes to engage with suppliers regarding capacity in the market to provide future Contact Centre Services. KCC’s existing contract for Contact Centre services is due to end 15th December 2025. This contract encompasses providing a contact centre service and solution for KCC both in-hours (Monday to Friday 08:30 – 17:00 and Out Of Hours (17:00 – 08:30 Monday to Friday, and all weekends and Bank Holidays). The contact centre receives all incoming calls to Kent County Council at the firs...
Buyer
Kent County Council
Value
Not provided
Published
3 Aug 2023
Closes
3 Aug 2023
Procurement details
Source
Find a Tender
Region
Mid Kent
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
64000000
Postal and telecommunications services
Lots
Lot 1 SC230157 - Contact Centre Services Market Engagement
Value not provided
The Kent County Council (KCC) wishes to engage with suppliers regarding capacity in the market to provide future Contact Centre Services. KCC’s existing contract for Contact Centre services is due to end 15th December 2025. This contract encompasses providing a contact centre service and solution for KCC both in-hours (Monday to Friday 08:30 – 17:00 and Out...
Delivery: United Kingdom
Documents
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