Inbound Mail and Document Management
DWP are seeking to procure a contract for the off-site delivery of a critical service for DWP. This service will be centred around the end-to-end document management of physical and e-mail correspondence from citizens. All DWP inbound mail must be sorted at envelope level, opened (whether hard-copy or email), and prepared into batches according to the DWP business rules ahead of being scanned, indexed using OCR software, and digitally ingested into DWP's IT infrastructure. DWP will then route this digital correspon...
Buyer
Department for Work & Pensions
Value
£88,600,000
Published
14 Jul 2023
Closes
14 Jul 2023
Procurement details
Source
Find a Tender
Region
Westminster
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79999100
Scanning services
48311100
Document management system
63121000
Storage and retrieval services
72512000
Document management services
79995100
Archiving services
79996100
Records management
92512100
Archive destruction services
Lots
Lot 1 Inbound Mail and Document Management
Value not provided
This procurement, an Open Procedure via Find a Tender Service, will look to brigade all of the services related to an end-to-end document management process. The resulting contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, will encompass the following service components: Envelope le...
Delivery: United Kingdom, West Midlands (England)
Documents
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