Digital Dictation, Speech Recognition & Outsourced Transcription Services 2
NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS). NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision...
Buyer
NHS Shared Business Services Limited
Value
£150,000,000
Published
12 Jan 2026
Closes
11 Oct 2024
Procurement details
Source
Find a Tender
Region
Camden and City of London
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72212314
Voice recognition software development services
32332100
Dictating machines
32342450
Voice recorders
32344110
Voice-logging system
48311000
Document management software package
48314000
Voice recognition software package
48317000
Word-processing software package
48517000
IT software package
Lots
Lot 1A Digital Dictation (Fixed)
Value not provided
Capital purchase of hardware/software goods and services for Digital Dictation. Lots may be further defined following the outcome of this PIN. The new framework, subject to review and change, is expected to go live shortly after the existing framework (SBS/20/SM/WCC/9423) expires on 15 June 2024.
Delivery: United Kingdom
Lot 1B Digital Dictation (SaaS)
Value not provided
Pay-as-you-go/price per line cost or software subscription cost for Digital Dictation Services. Lots may be further defined following the outcome of this PIN. The new framework, subject to review and change, is expected to go live shortly after the existing framework (SBS/20/SM/WCC/9423) expires on 15 June 2024.
Delivery: United Kingdom
Lot 2A Speech Recognition (Fixed)
Value not provided
Capital purchase of hardware/software for additional or stand alone Speech and Voice recognition Services, including ambient and natural language processing technologies. Lots may be further defined following the outcome of this PIN. The new framework, subject to review and change, is expected to go live shortly after the existing framework (SBS/20/SM/WCC/94...
Delivery: United Kingdom
Lot 3 Outsourced Transcription
£150,000,000
Lot 3 Services to provide transcription from digital data files to written copy (hard or soft) of the data. The new framework is to replace the previous framework (SBS/20/SM/WCC/9423) which expired June 15th 2025. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. There were additional Sel...
Delivery: United Kingdom
Lot 1a Digital Dictation (Fixed)
£150,000,000
Lot 1a Capital purchase of hardware/software goods and services for Digital Dictation. The new framework is to replace the previous framework (SBS/20/SM/WCC/9423) which expired June 15th 2025. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. There were additional Selection Qualification...
Delivery: United Kingdom
Lot 1b Digital Dictation (SaaS)
£150,000,000
Lot 1b Pay-as-you-go/price per line cost or software subscription cost for Digital Dictation Services. The new framework is to replace the previous framework (SBS/20/SM/WCC/9423) which expired June 15th 2025. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. There were additional Selectio...
Delivery: United Kingdom
Lot 2a Speech Recognition (Fixed)
£150,000,000
Lot 2a Capital purchase of hardware/software for additional or standalone Speech and Voice recognition Services, including ambient and natural language processing technologies. The new framework is to replace the previous framework (SBS/20/SM/WCC/9423) which expired June 15th 2025. Bidders will deliver all the mandatory requirements as detailed in the Specif...
Delivery: United Kingdom
Lot 2b Speech Recognition (SaaS)
£150,000,000
Lot 2b Pay-as-you-go/price per line cost or software subscription for additional or standalone Speech and Voice recognition services including ambient and natural language processing technologies. The new framework is to replace the existing framework (SBS/20/SM/WCC/9423) which expired June 15th 2025. Bidders will deliver all the mandatory requirements as de...
Delivery: United Kingdom
Lot 4 Combined Solutions
£150,000,000
Lot 4 A combination of the services in all of lots 1a, 1b, 2a, 2b and 3. The new framework is to replace the previous framework (SBS/20/SM/WCC/9423) which expired June 15th 2025. To be awarded to this lot, Bidders must have been successful in being awarded to a minimum of two Lots from Lots 1-3, as per the ITT Documentation. Bidders will deliver all the mand...
Delivery: United Kingdom
Documents
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