Awarded Contractocds-h6vhtk-03db80

ID 5094524 - DfE - Invest NI - Replacement Customer Portal

Invest Northern Ireland (Invest NI) have the requirement to replace their current MyINI Customer Portal. The current MyINI Customer Portal was launched in 2017 and was delivered as an off shoot to Invest NI’s overall Customer Relationship Management system (CRM) strategic project. Invest NI is now seeking a long-term contract to develop a next generation MyINI Customer Portal that will remain tightly integrated with its existing back-office systems (as they continue to evolve) and become the indispensable channel f...

Buyer

Invest Northern Ireland

Value

£12,500,000

Published

16 Apr 2025

Closes

12 Nov 2024

Procurement details

Source

Find a Tender

Region

United Kingdom

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72212445

Customer Relation Management software development services

48000000

Software package and information systems

48211000

Platform interconnectivity software package

48311000

Document management software package

48482000

Business intelligence software package

72212510

Communication software development services

48780000

System, storage and content management software package

48445000

Customer Relation Management software package

Lots

Lot 1 ID 5094524 - DfE - Invest NI - Replacement Customer Portal

£12,500,000

Invest Northern Ireland (Invest NI) have the requirement to replace their current MyINI Customer Portal. The current MyINI Customer Portal was launched in 2017 and was delivered as an off shoot to Invest NI’s overall Customer Relationship Management system (CRM) strategic project. Invest NI is now seeking a long-term contract to develop a next generation MyI...

Delivery: Northern Ireland

Documents

No document metadata is available for this public record.

Contains public sector information licensed under the Open Government Licence v3.0.