IT Services Support
The requirement is for the Supplier to provide a fully managed IT support service to enable Health Innovation Network NENC (referred to as 'HINENC') to deliver its core business services. The current support contract comes to an end on the 1st February 2025 and services approximately 80 users / devices during office hours Monday to Friday. Objectives The supplier will provide seamless transition of IT support from the current incumbent, ensuring that there is minimal disruption to HINENC business operations. Once t...
Buyer
Health Innovation North East and North Cumbria
Value
£16,500
Published
22 Jan 2025
Closes
25 May 2028
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
79000000
Business services: law, marketing, consulting, recruitment, printing and security
73000000
Research and development services and related consultancy services
66000000
Financial and insurance services
30000000
Office and computing machinery, equipment and supplies except furniture and software packages
39000000
Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
48000000
Software package and information systems
50000000
Repair and maintenance services
Lots
Lot 1 Idea Assessment
£16,500
Objectives The supplier will provide seamless transition of IT support from the current incumbent, ensuring that there is minimal disruption to HINENC business operations. Once the initial transfer is complete, the supplier will deliver HINENC with a fully managed IT support service focussing on the following: Improved Service Delivery: Assist HINENC to ensu...
Delivery: United Kingdom
Lot 2 Idea Development
Value not provided
Provision of specialist expertise to support the development of a value proposition. This may include delivery of the following: • Business model canvas development; • Business consultancy; • Specialist support for the development of business models; • Assessment of business options and opportunities in the health and life science; • Business processes; • Ch...
Delivery: United Kingdom
Lot 3 Evaluation
Value not provided
Provision of clinical trial and evidence generation support, such as real-world evaluation and health economics for an innovation. This may include identification of options with recommendations as well as implementation and delivery. • Support to develop protocols; • Support development of trial documentation e.g., Patient Information Sheets, informed conse...
Delivery: United Kingdom
Lot 4 Commercialisation and Adoption and Spread
Value not provided
Provision of commercialisation and scale-up support for innovation. This may include identification of options with recommendations as well as implementation and delivery: • Proof of Value development; • Growth and scale; • Internationalisation and trading globally; • Import and export; • Leadership and management including of individuals and teams; • Market...
Delivery: United Kingdom
Lot 5 Corporate
Value not provided
Provision of corporate support to the AHSN for the delivery of its day-to-day business or extended support to innovators: • Marketing Support; • Comms Support; • Finance Support; • IT Support o Services; o Hardware; and o software • Health and Safety Services; • HR Support; • Organisational Development Support; • Development of software • Legal Services
Delivery: United Kingdom
Documents
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