CO0169 Contact Centre and Telephony Services
MS-certified, cloud-based, CCaaS (Contact Centre as a Service) solution for ECC's main contact centre (Contact Essex) and other contact centre instances. Inbound and outbound telephony calls via MS Teams (call charges).
Buyer
Essex County Council
Value
£2,840,053
Published
24 May 2023
Closes
24 May 2023
Procurement details
Source
Find a Tender
Region
Heart of Essex
Procurement method
Limited
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
32000000
Radio, television, communication, telecommunication and related equipment
Lots
Lot 1 CO0169 Contact Centre and Telephony Services
£2,840,053
MS-certified, cloud-based, CCaaS (Contact Centre as a Service) solution for ECC's main contact centre (Contact Essex) and other contact centre instances. Inbound and outbound telephony calls via MS Teams (call charges).
Delivery: Essex
Documents
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