Digital Experience and Digital Enablement
This contract has been awarded following the conclusion of a procurement process. The Digital Experience and Digital Enablement package is the second procurement package in NS&I’s Rainbow programme, and provides the capabilities needed to deliver digital self-service experiences and journeys to NS&I’s retail banking customers, and to enable Assisted Digital support. It will deliver these services to mobile app, website and voice assistant channels.
Buyer
NS&I
Value
£168,600,000
Published
21 Dec 2023
Closes
21 Dec 2023
Procurement details
Source
Find a Tender
Region
Lewisham and Southwark
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
66110000
Banking services
48811000
E-mail system
48812000
Financial information systems
66112000
Deposit services
72212221
Internet browsing software development services
72212510
Communication software development services
72220000
Systems and technical consultancy services
72232000
Development of transaction processing and custom software
Lots
Lot 1 Digital Experience and Digital Enablement
£99,835,217
This contract has been awarded following the conclusion of a procurement process. National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer. It is one of the UK's largest retail savings organisations with 25 million customers, more than £202 billion funds under management, best known for Premium Bonds but also offe...
Delivery: United Kingdom
Documents
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