Concessionary Travel Customer Management System (CT-CMS), Commercial & Concessionary Travel Customer Management System (CCT-CMS), and Business Intelligence & Reimbursement System
Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. This Framework is seeking the provision of multiple Software as a Service Lots providing Concessionary Travel Customer Management (CT-CMS), Commercial & Concessionary Travel Customer Management (CCT-CMS), and Business Intelligence & Reimbursement Systems, Development and Services. Framework L...
Buyer
South West Smart Applications Limited
Value
£15,000,000
Published
18 Apr 2023
Closes
18 Apr 2023
Procurement details
Source
Find a Tender
Region
Plymouth
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72200000
Software programming and consultancy services
48000000
Software package and information systems
60140000
Non-scheduled passenger transport
60210000
Public transport services by railways
48000000-MA03
Software package and information systems
48000000-MA08
Software package and information systems
48000000-MA09
Software package and information systems
48000000-MA12
Software package and information systems
Lots
Lot 1 Concessionary Travel Customer Management System (CT-CMS)
Value not provided
Framework Lot 1 is for the provision of a Concessionary Travel Customer Management System (CT- CMS), which is the core customer management software delivering high quality management of sensitive customer information and acting as the key conduit between SAM or a SAM Member and all other elements of a Concessionary Travel System. There is a great importance...
Delivery: United Kingdom
Lot 2 Commercial & Concessionary Travel Customer Management System (CCT-CMS)
Value not provided
Framework Lot 2 is for the provision of a Commercial & Concessionary Travel Customer Management System (CCT-CMS), which is the core customer management software delivering high quality management of sensitive customer information and acting as the key conduit between SAM or a SAM Member and all other elements of both a Concessionary and Commercial Travel Sys...
Delivery: United Kingdom
Lot 3 Business Intelligence & Reimbursement System
Value not provided
Framework Lot 3 is for the provision of a Business Intelligence and Reimbursement Module supporting both the apportionment of concessionary and commercial travel reimbursements to operators, whilst at the same time bringing together all travel and customer data to support detailed data analytics and reporting for a SAM Member.
Delivery: United Kingdom
Documents
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