ServiceNow – Covid - Extension of National Vaccination Scheduling System and Contact Tracing Management System
The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within a period of 4 weeks in-house building on the NSS’s existing ServiceNow platform. 1500 licences were initially procured under contract award notice NSSCOVID-19 -228, however this was increased due to the increase in +ve cases in Scotland, reaching over 2,500 contact tracers using the platform. In No...
Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Value
£651,061
Published
5 Apr 2023
Closes
5 Apr 2023
Procurement details
Source
Find a Tender
Region
Scotland
Procurement method
Limited
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot 1 ServiceNow – Covid - Extension of National Vaccination Scheduling System and Contact Tracing Management System
£651,061
ServiceNow has been implemented in NSS since 2017, as a platform with licenses for IT Service Management (e.g. Incident, Change Request, Problem Management), IT Business Management – now known as Strategic Portfolio Management (Demand, Project Portfolio Management, Agile Development, Resource Management), App Engine (Custom App) licenses, Integration Hub (In...
Delivery: Scotland
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.