Awarded Contractocds-h6vhtk-03b6ef

Assyst CRM

Assyst is an ITIL-based CRM (Customer Relationship Management) and CMDB (Configuration Management Database). Database for IT assets, users and customers, and is the system used to log all IT faults and service requests for Cornwall Council and associated businesses.

Buyer

Cornwall Council

Value

£360,000

Published

29 Mar 2023

Closes

29 Mar 2023

Procurement details

Source

Find a Tender

Region

Cornwall and Isles of Scilly

Procurement method

Limited

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48000000

Software package and information systems

30200000

Computer equipment and supplies

Lots

Lot 1 Assyst CRM

£360,000

Assyst is an ITIL-based CRM (Customer Relationship Management) and CMDB (Configuration Management Database). Database for IT assets, users and customers, and is the system used to log all IT faults and service requests for Cornwall Council and associated businesses.

Delivery: South West (England)

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.