Services Agreement related to the Provision of an Out of Hours Contact Centre and RPaaS
SERVICES AGREEMENT RELATED TO PROVISION OF OUT OF HOURS CONTACT CENTRE AND RPaaS
Buyer
Rochdale Metropolitan Borough Council
Value
Not provided
Published
14 Feb 2023
Closes
17 Mar 2023
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79500000
Office-support services
Lots
Lot 1 Services Agreement related to the Provision of an Out of Hours Contact Centre and RPaaS
Value not provided
To provide Out of Hours (OOH) call handling service from our OOH hub in Rochdale Proposal includes the following services; • Fully managed OOH service covering the existing opening hours of 4.30pm- • 9am Monday to Thursday, 4.30pm Friday to 9am Monday on weekends and • all Bank Holidays 24hr • All systems and licenses relevant to the delivery of the service...
Delivery: North West (England)
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.