Awarded Contractocds-h6vhtk-03a236

Customer Survey Research Services Framework

*This opportunity has closed and is a Contract Award Notice* Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).

Buyer

HYDE HOUSING ASSOCIATION LIMITED

Value

£10,000,000

Published

12 Apr 2023

Closes

3 Mar 2023

Procurement details

Source

Find a Tender

Region

Lewisham and Southwark

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79311000

Survey services

79311100

Survey design services

79311200

Survey conduction services

79311210

Telephone survey services

79311300

Survey analysis services

79342310

Customer survey services

79342311

Customer satisfaction survey

Lots

Lot 1 Computer-Assisted Telephone Interviewing (CATI) survey services

£10,000,000

Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR). Additional information: The Fra...

Delivery: United Kingdom

Lot 2 Real time survey services (SMS / Email / IVR)

£10,000,000

Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR). Additional information: The Fra...

Delivery: United Kingdom

Documents

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