Supply of an Enterprise Voice and Customer Contact Centre Solution
Supply, implementation and support of a hosted enterprise voice and customer contact management solution.
Buyer
Itica Limited
Value
£300,000
Published
12 Jan 2023
Closes
10 Feb 2023
Procurement details
Source
Find a Tender
Region
West Sussex (South West)
Procurement method
Open
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
32524000
Telecommunications system
Lots
Lot 1 Supply of an Enterprise Voice and Customer Contact Centre Solution
£300,000
Supply and implementation of services / capabilities covering our enterprise voice and customer contact management, for example; o Dial-plan management for 100 users of standard telephony services o ‘Work Anywhere’ o Voicemail o DDI call routing including interfacing with our SIP services o IVR for main number and contact centre o Call handling / routing o T...
Delivery: West Sussex (South West)
Documents
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