Open Tenderocds-h6vhtk-03932b

NCH Out of Hours Contact Centre Operations

Newport City Homes are seeking to procure a new Out of Hours Contact Centre Operations provider

Buyer

Newport City Homes

Value

£500,000

Published

21 Dec 2022

Closes

24 Jan 2023

Procurement details

Source

Find a Tender

Region

Monmouthshire and Newport

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72212333

Contact management software development services

Lots

Lot 1 NCH Out of Hours Contact Centre Operations

£500,000

NCH is seeking to procure a new Out of Hours Contact Centre Operations provider. Our objective is to provide 24x7 support to our customers across a range of tenures. We are seeking a service provider who can provide both the operational and technological support to cover the following activities: a.Support inbound and outbound calls for general customer quer...

Delivery: Monmouthshire and Newport

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.