Service Now (People Gateway) & Engage
The People Gateway provides our customers with a knowledge base, and a way of communicating with the team, submitting information, requests and case management. Engage ESM, provides us with the technical support.
Buyer
Coventry University
Value
£366,800
Published
16 Dec 2022
Closes
16 Dec 2022
Procurement details
Source
Find a Tender
Region
Coventry
Procurement method
Limited
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48100000
Industry specific software package
Lots
Lot 1 Service Now (People Gateway) & Engage
£366,800
The People Gateway is a repository for our polices, procedures and FAQ's, and it also allows the business to communicate, submit information, forms and to raise enquiries with the People Team. The functionality also enables us to effectively manage the volume of work and prioritise cases where necessary to improve the overall customer experience.
Delivery: Coventry
Documents
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