Energia Group Billing System Level 3 Support and Upgrades
This Project Information Memorandum (PIM) has been prepared by Energia Group as a briefing note for potential bidders interested in delivering the following ICT services: Level 3 support (L3) and enhancements of the Billing Systems (currently two instances of Oracle CC&B) custom code for the two Billing System instances within Energia Group. Projects to upgrade Energia's two Billing systems from Oracle CC&B versions 2.5.0.2 and 2.6.1.0 including Smart 2 Schema upgrade to the latest stable version of Oracle Cust...
Buyer
Energia Group
Value
£29,822,993
Published
10 Oct 2023
Closes
20 Jan 2023
Procurement details
Source
Find a Tender
Region
UKN06
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72212000
Programming services of application software
Lots
Lot 1 Energia Group Billing System Level 3 Support and Upgrades
£29,822,993
The successful Supplier will provide support services for the Energia and Power NI billing systems. The support services will comprise: Contract take-on, including knowledge transfer from incumbent third level support providers; Third level diagnosis of incidents. Energia will be responsible for first and second line support; Providing resolutions or w...
Delivery: Northern Ireland
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.