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Customer Relationship Management System

The Combined Authority is investing in technology to transform how it, and its Local Authority partners, support businesses and individuals with support and funding. The system must sit within the Microsoft Architecture (as per the Combined Authority’s position as a Microsoft House) to support interoperability of systems and ease of use for employees. The primary objectives of the new system are to: • Provide businesses and individuals with an excellent customer service • Provide coordinated support to businesses a...

Buyer

West Yorkshire Combined Authority

Value

£185,000

Published

7 Dec 2022

Closes

7 Dec 2022

Procurement details

Source

Find a Tender

Region

United Kingdom

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72000000

IT services: consulting, software development, Internet and support

Lots

Lot 1 Customer Relationship Management System

Value not provided

Open tender for a new Customer Relationship Management (CRM) system to manage the effective delivery of the Combined Authority’s support to businesses and individuals. The primary objectives of the new system are to: • Provide businesses and individuals with an excellent customer service • Provide coordinated support to businesses and individuals through the...

Delivery: Yorkshire And The Humber

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.