GLA 82114 Appeal Services to Road User Charging
Requirement for a Service Provider to provide Appeal Services for Road User Charging Schemes within Greater London; provision of the IT systems, back office functions, administration support and customer facing services as well as a hearing centre. GLA's operational objective is to provide an accessible and efficient Appeals Service that provides an independent adjudication service for customers who wish to challenge the issue of a PCN by TfL ensuring a fair and impartial hearing for all parties.
Buyer
Greater London Authority
Value
£9,200,422
Published
15 Apr 2025
Closes
9 Feb 2023
Procurement details
Source
Find a Tender
Region
Hackney and Newham
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
75110000
General public services
75100000
Administration services
Lots
Lot 1 GLA 82114 Appeal Services to Road User Charging
£9,200,422
This procurement process commenced with a compliance check prior to the undertaking of any technical or commercial submission evaluation. Economic operators must have passed this compliance check to further progress in the tender evaluation process. The contract was awarded to the economic operator who submitted the Most Economically Advantageous Tender (MEA...
Delivery: London, South East (England), United Kingdom
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.