Awarded Contractocds-h6vhtk-0389ff

Application Maintenance and Support (AMS) Services

The outsourced Application and Maintenance Support Services (AMS) will provide the following to the Department for Environment, Food and Rural Affairs (Defra):<br/><br/>• Application Monitoring.<br/><br/>• Application Maintenance.<br/><br/>• Application Support.<br/><br/>The purpose of this notice is to announce the award of the contract, which commenced on the 14th of October 2024 for the new Applications Maintenance and Support Services (AMS) contract. Please refer to II.2.4.1 for further information.

Buyer

DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS (Defra Network eTendering Portal)

Value

£290,000,000

Published

13 Dec 2024

Closes

19 Jan 2023

Procurement details

Source

Find a Tender

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

72000000

IT services: consulting, software development, Internet and support

Lots

Lot 1 Application Maintenance and Support (AMS) Services

£290,000,000

The outsourced Application and Maintenance Support Services (AMS) will provide the following to Defra:<br/><br/>• Application Monitoring – collecting data from applications to measure their performance and availability. This data can then be used to proactively identify and resolve issues before they impact users. Issues can include situations where an appli...

Delivery: United Kingdom, London

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.