RFI for a Repairs & Maintenance system that integrates with other portals and systems
Connexus Homes Limited are considering options for the provision of a Repairs & Maintenance system to manage the end-to-end processes for responsive repairs, voids, cyclical works, planned maintenance, gas, electrical, compliance, and ground-works operations. The system must also integrate seamlessly and in real-time with customer self-service, contractor and supplier portals and internal management systems to enable authorised users to diagnose and report faults, track and update job progress, view and upload rela...
Buyer
Connexus Homes Limited
Value
Not provided
Published
14 Nov 2022
Closes
14 Nov 2022
Procurement details
Source
Find a Tender
Region
Shropshire CC
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
72200000
Software programming and consultancy services
72210000
Programming services of packaged software products
72220000
Systems and technical consultancy services
72221000
Business analysis consultancy services
72222000
Information systems or technology strategic review and planning services
72223000
Information technology requirements review services
72224000
Project management consultancy services
Lots
Lot 1 Repairs & Maintenance System
Value not provided
Connexus Homes Limited is currently reviewing the provision of a Repairs & Maintenance system that integrates seamlessly and in real-time with customer self-service, contractor and supplier portals and existing management systems. Connexus Homes Limited are committed to delivering a first-class universal repairs and maintenance service to customers that offe...
Delivery: West Midlands (England)
Lot 2 Customer Self-service System
Value not provided
Connexus Homes Limited are considering options for the provision of a Customer Self-service System to enable customers to access self service facilities online through our website and/or their own devices (PC, tablet, smart-phone and SMS). The system must integrate seamlessly and in real-time with our existing management systems to enable authorised users to...
Delivery: West Midlands (England)
Documents
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