How can technology help drive effective resource management for a multiskilled workforce to respond to changing demands?

The existing system to plan resources and predict how resources need to be allocated throughout the year involves manual entry and data is then static. Management reporting and analysis is also a manual task. In contrast, our workload, resource and deadlines change frequently. We often require people working across different teams and locations with shared resources to coordinate to meet deadlines as well as manage seasonal variation. The flexibility we need is not supported by the current system. The ability to ma...