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Request for Information - ITSM Toolset

The University is undertaking a project to review the IT Service Management toolset supporting the core of its operations. The current toolset has been implemented for around 5 years and is utilised primarily by IT Services, but also several other University departments. As part of this project, it has been identified that it would be beneficial to conduct soft market testing to ascertain the offerings of such applications within the market, and any key areas of development within recent years.

Buyer

UNIVERSITY OF MANCHESTER

Value

Not provided

Published

21 Oct 2022

Closes

21 Oct 2022

Procurement details

Source

Find a Tender

Region

Manchester

Procurement method

Not provided

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48000000

Software package and information systems

50324200

Preventive maintenance services

Lots

Lot 1 Request for Information - ITSM Toolset

Value not provided

This market research enquiry is in the form of a questionnaire with potential for follow up demonstrations. Responses received from the RFI will assist the University to ascertain supplier level interest and enable planning for invitation of interested parties to these demonstrations, in addition to allowing the organisation to understand the changes and dev...

Delivery: Greater Manchester

Documents

No document metadata is available for this public record.

Contains public sector information licensed under the Open Government Licence v3.0.