Provision of a Service Desk
The Crown Prosecution Service (CPS) provides a Service Management function within the Digital and Information Directorate (DID), delivering a professional approach and striving for Service Excellence in the provision of all live IT services. Whilst the Service Management team is internal, the CPS is seeking to procure a Service Desk service that will provide end users with the first point of call for all IT related issues.
Buyer
CPS
Value
Not provided
Published
7 Sept 2022
Closes
7 Sept 2022
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72222300
Information technology services
Lots
Lot 1 Provision of a Service Desk
Value not provided
The Service Desk is a key service for the CPS, and it is critical that any supplier delivering this service understands the nature of the business, the key role that the CPS plays within the Criminal Justice System and the need for a full 24 x 7 service for users, as there are services delivered outside of regular business hours. There are currently approxim...
Delivery: United Kingdom
Documents
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