CONTRACT AWARD: The Provision of a CRM and MDM Solution
The Contract is for the provision of a corporate, modern Customer Relationship Platform (CRM) that supports the Council’s vision of a “Customer First” culture. The Council's vision is to give residents more free time by making everything they do with the Council faster and easier. We need modern tools to achieve this, harnessing the power of Master Data Management (MDM) to enable a ‘single view of the customer’ and integrate with existing Line of Business systems. This cloud hosted system will provide rich, unfette...
Buyer
Buckinghamshire Council
Value
£693,000
Published
14 Feb 2023
Closes
19 Sept 2022
Procurement details
Source
Find a Tender
Region
Buckinghamshire CC
Procurement method
Open
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
48445000
Customer Relation Management software package
72000000
IT services: consulting, software development, Internet and support
72212445
Customer Relation Management software development services
Lots
Lot 1 CONTRACT AWARD: The Provision of a CRM and MDM Solution
£2,920,000
The Contract is for the provision of a corporate, modern Customer Relationship Platform (CRM) that supports the Council’s vision of a “Customer First” culture. The Council's vision is to give residents more free time by making everything they do with the Council faster and easier. We need modern tools to achieve this, harnessing the power of Master Data Mana...
Delivery: Buckinghamshire CC
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