Out of Hours Emergency Telephony Service
Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Currently these services are delivered in a variety of ways, both internal and external. It is felt that the Council could provide a consistent, value for money option through the award of an external contract to deliver these services.
Buyer
Aberdeenshire Council
Value
£395,000
Published
16 Nov 2022
Closes
12 Sept 2022
Procurement details
Source
Find a Tender
Region
Aberdeen City and Aberdeenshire
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79510000
Telephone-answering services
79511000
Telephone operator services
Lots
Lot 1 Social Care / Social Work and Homelessness Telephony Service
£39,750
Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Aberdeenshire citizens requiring access to emergency Social Care/Social Work or Homelessness services, must be able to request th...
Delivery: Aberdeen City and Aberdeenshire
Lot 2 Housing Repairs and Dangerous Buildings Telephony Service
£87,500
Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Aberdeenshire Citizens requiring access to emergency Housing Repairs services, or the ability to report dangerous buildings, must...
Delivery: Aberdeen City and Aberdeenshire
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.