TeleCare Call Monitoring and Out-of-Hours Emergency Answering Service
The London Borough of Hillingdon intends to tender the services for it's TeleCare Call Monitoring and Out-of-Hours Emergency Answering Services in early September 2022. The contract duration for the services will be for a three year contract with the option to extend for a further two plus two years.
Buyer
London Borough of Hillingdon
Value
£2,000,000
Published
28 Jul 2022
Closes
28 Jul 2022
Procurement details
Source
Find a Tender
Region
Harrow and Hillingdon
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79510000
Telephone-answering services
79511000
Telephone operator services
85300000
Social work and related services
85320000
Social services
Lots
Lot 1 TeleCare Call Monitoring
Value not provided
TeleCare is a service that enables people, especially older and more vulnerable individuals, to live independently and securely in their own home. It includes services that incorporate personal and environmental sensors in the home and remotely, that enable people to remain safe and independent in their own home for longer. Twenty- four hour monitoring ensur...
Delivery: Harrow and Hillingdon
Lot 2 Out-of-Hours Emergency Answering Service
Value not provided
The London Borough of Hillingdon are seeking a supplier for the continuation of service to respond to requests for emergency support Monday to Thursday 17:00pm to 08:00am and from 17:00pm on a Friday to 08:00am Monday plus Bank Holidays and any additional days as required up to a maximum of 9 days. Calls may be received for any Council Services. Additional i...
Delivery: Harrow and Hillingdon
Lot 3 TeleCare Monitoring and Out-of-Hours Emergency Service
Value not provided
This Lot will comprise of both the TeleCare Call Monitoring and Out-of-Hours Emergency Answering Services. Additional information: The tender documents will be published via the Council's tendering portal www.capitalesourcing.com
Delivery: Harrow and Hillingdon
Documents
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