Extension- Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement
NHS Commercial Solutions on behalf of Surrey and Borders Partnership NHS Foundation Trust, invited potential Tenderers to submit bids for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. The Framework Agreement is divided into the following Lots: Lot 1: Products and/or Services Catalogue; Lot 2: In-house and outsourced digital dictation service solution; Lot 3: Outsourced transcription service solution; and. Lot 4: Managed service solution.
Buyer
Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions
Value
£200,000,000
Published
6 Jan 2026
Closes
22 Aug 2022
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79500000
Office-support services
32332100
Dictating machines
Lots
Lot 1 Lot 1: Products and/or Services Catalogue
£75,000,000
Offers a catalogue of Hardware, Software and Consultancy Services. Hardware will include but not be limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software will include but not be limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services may include consultancy d...
Delivery: United Kingdom
Lot 2 Lot 2: In-house and outsourced digital dictation service solution
£65,000,000
Offers a complete Digital Dictation Solution which may include but not be limited to supply of Hardware, Software and Licenses, Workflow, interfacing, speech recognition engine, internally or externally (cloud-based) Hosted solution, in-sourced HR and consultancy services. Call-off contracts can be awarded through a further competition exercise.
Delivery: United Kingdom
Lot 3 Lot 3: Outsourced transcription service solution
£35,000,000
Offers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. The Contracting Authorities are able to run a mini-competition tender exercise or Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of P...
Delivery: United Kingdom
Lot 4 Lot 4: Managed service solution
£23,000,000
Offers a managed service solution covering both Lot 2 and Lot 3 and other innovations, e.g. outsourced mailing solution. Call-off contracts can be awarded through a further competition exercise.
Delivery: United Kingdom
Lot All Lots NHS Commercial Solutions is extending this Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services...
£19,999,999
The scope of services is as follows: Lot 1: Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated Services Lot 2: In-house and outsourced digital dictation service solution Lot 3: Outsourced transcription service solution Lot 4: Managed Service Solution
Delivery: United Kingdom
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