Input and Output Communications
HMRC was looking to appoint a supplier to deliver, under a single contract, a trusted service for continuity of current communication services as well as to support our vision for innovative solutions to assist with our digital transformation. Through this opportunity, HMRC was looking for a supplier(s) who have capabilities to enable the effective and efficient management, and deliver of both inbound and outbound communications, designed to support HMRC and its customers with the collection Show less description o...
Buyer
H M REVENUE & CUSTOMS
Value
£140,000,000
Published
3 Oct 2023
Closes
1 Jun 2023
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79810000
Printing services
22000000
Printed matter and related products
64212100
Short Message Service (SMS) services
64212300
Multimedia Message Service (MMS) services
79999100
Scanning services
Lots
Lot 1 Input and Output Communications
£140,000,000
HMRC has a bold ambition to increase and encourage the use of digital channels to communicate with customers in similar ways to leading private sector companies. This is likely to lead to a forecasted reduction in print/outbound mail volumes and increase the use of other digital channels. This is likely to fall within the lifetime of this new contract. From...
Delivery: United Kingdom
Documents
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