Digital Front Door Online portal 2022
Dudley Council was seeking a partner to deliver a digital self-service solution to connect with and serve our residents. Our aim is to provide an outstanding customer service at reduced cost. The solution must include integration with back-office systems and enable us to update residents on their requests. The Council was seeking a digital solution to provide a self-service and mediated contact and request service for our residents, businesses, and visitors. We expect the solution to deliver a wide range of online...
Buyer
DUDLEY MBC
Value
£1,960,000
Published
5 Apr 2023
Closes
29 Jul 2022
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72000000
IT services: consulting, software development, Internet and support
48000000
Software package and information systems
Lots
Lot 1 Digital Front Door Online portal 2022
£1,960,000
Dudley Council was seeking a partner to deliver a digital self-service solution to connect with and serve our residents. Our aim is to provide an outstanding customer service at reduced cost. The solution must include integration with back-office systems and enable us to update residents on their requests. The Council was seeking a digital solution to provid...
Delivery: Dudley
Documents
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