Support and Maintenance of Core Benefit Platform (SPM)
The requirement is to meet the needs of Social Security Scotland’s digital operations and business needs, ensuring the core benefit platform (SPM) and associated batches remain supported, operational and performant for all the benefits being served by them.
Buyer
Social Security Scotland
Value
£9,700,000
Published
27 Apr 2026
Closes
11 Jul 2022
Procurement details
Source
Find a Tender
Region
Scotland
Procurement method
Selective
Category
Services
Contract starts
6 Jan 2026
Contract ends
30 Jun 2026
CPV classifications
72222300
Information technology services
72000000
IT services: consulting, software development, Internet and support
48000000
Software package and information systems
48810000
Information systems
72267100
Maintenance of information technology software
Lots
Lot 1 SPM Projects
£9,700,000
The scope of work is focused on Social Security Scotland’s core benefit platform (SPM), it’s operational monitoring and remediation in the following areas: - SPM Incident Management - SPM Defect Management - SPM Change Management - SPM Service Request Management - SPM Knowledge Management - Batch Incident Management - Batch Defect Management - Batch Change M...
Delivery: Scotland, UKM82
Lot 2 SPM Resources
Value not provided
Suppliers must have previous design, configuration and implementation experience of the Social Programme Management Platform (currently IBM Curam) (SPM) product. This must be organisational experience of delivering this technology as a Lead or Sub-contractor and must be the organisation’s experience in successfully delivering these SPM Projects not just indi...
Delivery: Scotland
Documents
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