Awarded Contractocds-h6vhtk-0330b8

Fixed Line Voting; IVR & MSDC

The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These will be either on the supplier’s own platform with appropriate overflow where necessary or by use of mass-calling platforms. The fully managed service will include securing and maintaining numbers, testing, providing a support team to include account management and technical suppo...

Buyer

BBC (British Broadcasting Corporation)

Value

£1

Published

27 Sept 2022

Closes

25 May 2022

Procurement details

Source

Find a Tender

Region

Westminster

Procurement method

Open

Category

Goods

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

48512000

Interactive voice response software package

Lots

Lot 1 High Profile Live Events with Revenue Share

£1

Lot 1 will be predominately for Strictly Come Dancing, but may also include other high profile, live events where volumes are likely to be equivalent to Strictly Come Dancing and the BBC would wish to engage a supplier on a revenue share basis (if these become part of the BBC schedule although this is very unlikely).

Delivery: United Kingdom

Lot 2 Fixed Price IVR & MSDC Voting Events

£1

Lot 2 will provide services for Countryfile, and Sports Personality of the Year, as well as any other voting events of a similar scale. Lot 2 will also be the first point of contact for any extra IVR-MSDC, BBC Studios services, and Independent Production services.

Delivery: United Kingdom

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.