Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)
The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce.<br/>...
Buyer
NHS Business Services Authority
Value
£1,700,000,000
Published
6 Nov 2025
Closes
7 Oct 2022
Procurement details
Source
Find a Tender
Region
Tyneside
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72222300
Information technology services
79211110
Payroll management services
72212451
Enterprise resource planning software development services
72260000
Software-related services
79900000
Miscellaneous business and business-related services
79410000
Business and management consultancy services
80420000
E-learning services
48450000
Time accounting or human resources software package
Lots
Lot 1 Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)
£1,700,000,000
The ESR service is provided under a managed service contract which expires August 2026. Oracle eBusiness Suite underpins the current integrated HR, payroll, learning management and business intelligence capability.<br/><br/>The future NHS workforce solution brings the opportunity to transform the existing ESR service to respond to changes in the wider health...
Delivery: Tyneside
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.