Pre-Market Engagement – Translink Passenger Customer Satisfaction Monitoring
Pre-Market Engagement for the provision of Translink’s Passenger Customer Satisfaction Monitoring Contract. Translink is seeking a supplier for an initial 2 year period for the monitoring of Translink’s Passenger’s Charter commitments, customer perceptions and expectations.
Buyer
Translink
Value
Not provided
Published
18 Mar 2022
Closes
20 Apr 2022
Procurement details
Source
Find a Tender
Region
UKN06
Procurement method
Not provided
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79300000
Market and economic research; polling and statistics
73300000
Design and execution of research and development
73200000
Research and development consultancy services
Lots
Lot 1 Pre-Market Engagement – Translink Passenger Customer Satisfaction Monitoring
Value not provided
Translink’s Passenger Charter was last updated in Autumn 2019. It is intended to undertake a further review of the Passenger’s Charter in the coming year. As customer perceptions and expectations have changed and evolved since the start of the pandemic, Translink are drafting tender documents to best suit the new market for surveying and monitoring our custo...
Delivery: Northern Ireland
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.