London Borough of Lambeth Repairs Call Centre Solution Contract
The London Borough of Lambeth is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service', including providing urgent and an out of hours service for specialist repairs, emergencies and homelessness housing support advice. The procurement process is expected to take place over the next 9-12 months and is planned to follow the competitive procedure with negotiation process. This new service will align with the Council's objectives and vision, ensuring the best customer experience...
Buyer
London Borough of Lambeth
Value
£6,963,790
Published
10 Mar 2022
Closes
12 Apr 2022
Procurement details
Source
Find a Tender
Region
Lambeth
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
45000000
Construction work
45215210
Construction work for subsidised residential accommodation
45215214
Residential homes construction work
50000000
Repair and maintenance services
50700000
Repair and maintenance services of building installations
64210000
Telephone and data transmission services
70331000
Residential property services
Lots
Lot 1 London Borough of Lambeth Repairs Call Centre Solution Contract
£6,963,790
The London Borough of Lambeth (Council) is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service', including providing urgent and an out of hours service for specialist repairs, emergencies and homelessness housing support advice. This new service will align with the objectives and visions of the Customer Experience Stra...
Delivery: Lambeth
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.