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R&M171 Voice of the Customer - Market Engagement

The UKHSA is seeking to engage with the market in order to gain knowledge & understanding regarding the range of potential solutions and best in class approaches to Voice of the Customer programmes that provide continuous customer experience feedback, in advance of a potential sourcing project to procure a suitably qualified supplier (or suppliers) to develop, alongside the Insight team, a new VoTC programme

Buyer

Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency

Value

Not provided

Published

24 Dec 2021

Closes

24 Dec 2021

Procurement details

Source

Find a Tender

Region

Tower Hamlets

Procurement method

Not provided

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

79310000

Market research services

79342311

Customer satisfaction survey

Lots

Lot 1 R&M171 Voice of the Customer - Market Engagement

Value not provided

The UK Health Security Agency wishes to explore the market, identify interest, and learn about best in class solutions from suitably qualified suppliers (or an optimal combination of suppliers) to develop and provide a Voice of the Customer programme. We're inviting initial expressions of interest and are intending to publish a Request for Information in the...

Delivery: United Kingdom

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.