LDS Out of Hours Helpdesk Service Provision/RES/PRO/2021
The Open University (OU) is seeking a partner to support the Student Computing and Distribution Helpdesk (SCDHD) in its capacity to service Student and Tutor contact over evenings/weekends and standard bank holidays. The OU would categorise this as Out of hours (OOH) activity. The OU require a partner that can support a service giving advice and guidance on the use of module software, OU systems, basic IT functions and guidance on delivery of physical module materials using tracking information from our external co...
Buyer
THE OPEN UNIVERSITY
Value
£464,000
Published
16 Dec 2021
Closes
18 Jan 2022
Procurement details
Source
Find a Tender
Region
Milton Keynes
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot 1 LDS Out of Hours Helpdesk Service Provision/RES/PRO/2021
Value not provided
The Open University (OU) is seeking a partner to support the Student Computing and Distribution Helpdesk (SCDHD) in its capacity to service Student and Tutor contact over evenings/weekends and standard bank holidays. The OU would categorise this as Out of hours (OOH) activity. The OU require a partner that can support a service giving advice and guidance on...
Delivery: Milton Keynes
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