PRELIMINARY MARKET ENGAGEMENT - Contact Centre Solution
Kirklees Council is looking to upgrade its Contact Centre solution which includes telephony and automated switchboard, to one which meets the needs of a modern Council and prioritises the diverse needs, expectations and contact preferences of our Service users.
Buyer
The Council of the Borough of Kirklees
Value
Not provided
Published
14 Dec 2021
Closes
14 Dec 2021
Procurement details
Source
Find a Tender
Region
Calderdale and Kirklees
Procurement method
Not provided
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
32524000
Telecommunications system
48500000
Communication and multimedia software package
48510000
Communication software package
Lots
Lot 1 PRELIMINARY MARKET ENGAGEMENT - Contact Centre Solution
Value not provided
Kirklees Council is undertaking a Preliminary Market Consultation (PMC). This is not an Invitation to tender or request for formal expressions of interest. The Council, as Contracting Authority is issuing a request for information only to assess the reaction of the market and thus make any future procurement process more focused and efficient. The purpose of...
Delivery: Calderdale and Kirklees
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.