Open Tenderocds-h6vhtk-02f9aa

Tender for the provision of Telephony Services

Changes in working practice within Housing 21, including the devolved model, increased mobile working, flexible working and working from home have meant that the existing infrastructure and services provided by Housing 21 are no longer fit for purpose to meet the organisations current and future needs. These changes have been accelerated considerably since the effect of COVID19 which has seen a huge shift in remote working requirements.

Buyer

HOUSING 21

Value

£650,000

Published

24 Nov 2021

Closes

21 Jan 2022

Procurement details

Source

Find a Tender

Region

Birmingham

Procurement method

Open

Category

Services

Contract starts

Not provided

Contract ends

Not provided

CPV classifications

64200000

Telecommunications services

Lots

Lot 1 Tender for the provision of Telephony Services

£650,000

Housing 21 wishes to move to a cloud-based telephony solution based around Microsoft Phone system with Teams, with additional Contact Centre and Attendant Console functionality, and retire the on-premise Cisco based phone system and MPLS network that supports it. The key deliverables of the project are: Connectivity to the PSTN network to allow inbound and o...

Delivery: United Kingdom

Documents

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Contains public sector information licensed under the Open Government Licence v3.0.