AHG_000362 - Customer Satisfaction Surveys
Anchor?s overarching ambition is to be recognised by our customers and other stakeholders as the best provider of housing and care services to older people. Our customer plan is: ? Improve customer satisfaction across all services to upper quartile levels ? Truly customer centric approach ? putting customers at the heart of all decision making ? Culture of be the best in everything we do, in both our service and the handling of complaints at source wherever possible. ? Challenge and eradicate poor service everywher...
Buyer
Anchor Hanover Group
Value
£1
Published
11 Nov 2021
Closes
6 Dec 2021
Procurement details
Source
Find a Tender
Region
Bradford
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79342311
Customer satisfaction survey
Lots
Lot 1 AHG_000362 - Customer Satisfaction Surveys
£1
Anchor plan on running an SQ for the provision of a number of separate surveys running as a programme from 2022 - 2025. We are looking for end to end management of the process from concept through to delivery and insight. The programme is as follows (these may be subject to change): ? Anchor Housing Satisfaction Survey ? Anchor Responsive Repairs Satisfactio...
Delivery: Bradford
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.