Provision of CRM and Ticketing System
A Customer Relationship Management (CRM) system to act as an underpinning repository for our interfaces to manage, secure and segment the data of our customers, donors and visitors. A ticketing platform which supports all ticketed or bookable events and activities across AC to support the growth of events and provides improvements in customer service at our museums and online.
Buyer
Amgueddfa Cymru - National Museum Wales
Value
£590,000
Published
29 Mar 2022
Closes
17 Nov 2021
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
72212445
Customer Relation Management software development services
48445000
Customer Relation Management software package
Lots
Lot 1 Provision of CRM and Ticketing System
£590,000
Amgueddfa Cymru welcomed 1.8 million visitors across its public sites in the 2019/20 financial year, through a mixture of general admission, ticketed events, and exhibitions, as well as tours, commercial hires, education visits and digital talks. Amgueddfa Cymru is in the midst of an ambitious programme to develop its commercial platforms, which includes: An...
Delivery: Wales
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