Voice of the Customer Platform
Analytical tool that can inform the day-to-day customer measure of experience. Analysis of individual customer engagements Sentiment analysis for customer contacts and social media analysis Both text and e-mail surveying capability
Buyer
AFFINITY WATER LIMITED
Value
Not provided
Published
10 Sept 2021
Closes
22 Oct 2021
Procurement details
Source
Find a Tender
Region
Hertfordshire
Procurement method
Selective
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48482000
Business intelligence software package
48900000
Miscellaneous software package and computer systems
Lots
Lot 1 Voice of the Customer Platform
Value not provided
Provision of Software as descibed in the tender document
Delivery: East Of England
Documents
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Contains public sector information licensed under the Open Government Licence v3.0.