Vehicle Licensing and Inspection Services and a Technology System for Taxi and Private Hire Services
Transport for London (TfL) license and regulate all of London's taxi and private hire drivers, vehicles and operators. The Mayor’s Transport Strategy (MTS) requires that TfL has a strong licensing function in London, a safe and reliable taxi and private hire trade and it uses technology to serve our customers. To ensure services provided to the taxi and private hire trade are delivered in the most effective and efficient manner, TfL are seeking to procure the services of supplier(s) to deliver and support the activ...
Buyer
Transport for London
Value
£12,000,000
Published
9 Sept 2021
Closes
9 Sept 2021
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
60100000
Road transport services
22454000
Driving licences
32427000
Network system
48170000
Compliance software package
48218000
License management software package
72212170
Compliance software development services
72212218
License management software development services
72222300
Information technology services
Lots
Lot 1 A Technology System and Customer Access Portal for Taxi and Private Hire Services
£12,000,000
TfL has procured the services of a technology supplier to provide and maintain enabling technology in support of vehicle, driver and operator licensing and inspection services. The system created in respect of TfL needs shall be used by TfL and other suppliers in the day to day operations supporting TfL’s customers in the taxi and private hire (TPH) trade. T...
Delivery: United Kingdom
Lot 2 Vehicle Licensing, Inspection and Contact Centre Services
£54,600,000
TfL have successfully procured the services of a supplier to provide vehicle licensing, inspection and contact centre services. The services will include taking online and telephony bookings through a contact centre established and operated by the supplier and carrying out service and physical taxi and PHV inspections at a specified number of London based in...
Delivery: United Kingdom
Documents
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