SSE Airtricity - Contact Centre as a Service (CCaaS)
Supply of IT Services - Contact Centre as a Service SAAS Solution to replace existing system and infrastructure.
Buyer
SSE Services Plc
Value
Not provided
Published
6 Sept 2021
Closes
8 Oct 2021
Procurement details
Source
Find a Tender
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
72260000
Software-related services
72300000
Data services
72400000
Internet services
72500000
Computer-related services
72600000
Computer support and consultancy services
72700000
Computer network services
72800000
Computer audit and testing services
Lots
Lot 1 SSE Airtricity - Contact Centre as a Service (CCaaS)
Value not provided
Supply of IT Services (Software as a Service Solution for Contact Telephony Centre (s). The solution should be a SaaS based offering allowing access by Call Centre agents based in ROI & NI to make/receive inbound/outbound calls supporting a variety of different business areas across SSE Airtricity. Additional information: Access to all documentation relating...
Delivery: Northern Ireland
Documents
No document metadata is available for this public record.
Contains public sector information licensed under the Open Government Licence v3.0.